Shipping policy

General shipping information 

 Public Holidays

Shipping days do not include public holidays.

Sale Periods

Delivery times may vary due to high order volumes during major events.

Order Tracking

Once you receive your shipping confirmation email you can track your order by clicking the link in the email.

Custom and duty charges

Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don’t have any control over these charges, we can’t cover them for you.

We ship Via Australia Post for Domestic and DHL Express for international orders. In stock order will be dispatched the next business day 

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 Please Note:

 

  • The delivery times provided by us are estimates only.

  • Regional Areas may take longer for delivery or may be excluded from a shipping service advertised - Applies to all countries. 

  • The website platform is not able to accept two discount coupons for one order at the same time, Therefore, if you are using a discount coupon for your order and total price goes under the Free Shipping Threshold amount of the zone, you won't be eligible for Free shipment.

  • Signature on delivery applies to most Express Parcels & all orders over $300 AUD

  • If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Belle Le Chic is not held liable in the event the parcel goes missing. Further, Belle Le Chic will not be able to refund or resend the parcel. We appreciate your understanding.

  • Inventory changes rapidly, therefore not every colour/size combination listed is in stock. If the dress is available to ship immediately your order will be processed automatically. If the dress is out of stock, we will contact you immediately to inform you of your options.

 

SOME TIPS BEFORE MAKING A PURCHASE

SIZING

All our dresses are sized according to each designer’s specifications; therefore, their sizes may differ from the size you normally wear 

Before placing your order, we recommend looking at the size chart of the dress you are interested in or take your measurements to our size recommendation or contact us to assist you to get your correct size. 

 

COLOUR
The colours of dresses displayed on our website may vary from monitor to monitor and the actual product you receive may or may not represent the colours you see on our website.
External factors such as lighting/flash photography may also affect the true colour of some dresses, hence why we strive to accurately identify the colour of the garment within the product title or product page. A refund for this return reason will not be accepted.

 

Still unsure of your size or displayed colour? contact our customer service team for assistance before making a purchase.